customer service

gainesville-fl

Brick-and-Mortar Stores Can Survive and Thrive in an E-Commerce World

Author: Score Experts predict that over the next few years, online retail sales in the U.S. will approach $400 billion. While that figure represents a small fraction of all retail activity, the rapid growth and diversity of e-commerce options is sure to attract even more customers in search of both value and convenience. With more...
gainesville-fl

7 Tips to Provide Excellent Customer Service

By Carla Jones In today’s world of social media, news travels faster and wider. You want satisfied customers to share good news that represents your brand in a positive way through word of mouth, on personal Facebook pages, Twitter and other means of social media. Achieving these loyal fans through customer service is simple: Just...

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